COVID-19

How to use telehealth services


Telemedicine, telehealth and seeing a ‘virtual doctor’ is still a relatively new concept for many of us.

A virtual doctor is simply the name of a real life, physical doctor who you can contact via a telephone or video call.  Telehealth was originally created as a way to treat patients who were located in remote places, far away from local health facilities or in areas with shortages of medical professionals.

While telehealth is still used to address these problems, it’s increasingly becoming a tool for convenient medical care. Today’s connected patient wants to waste less time in the waiting room at the doctor, and get immediate care for minor but urgent conditions when they need it.  What could be more beneficial during these times?

Cigna has several telehealth care options. We encourage you to take control of your health and well-being, and access our Global Telehealth service for medical support and advice whenever you need it, from the comfort of your own home or wherever you are on assignment.

Features of this service include:

  • Access to 110+ board certified doctors with ranging specialisms
  • Video and telephone consultations with doctors, nurses and healthcare specialists
  • Real-time appointment scheduling
  • Convenient alternative to doctor or clinic visits
  • Initial assessments for COVID-19

Global Telehealth is easily accessible through the Cigna Wellbeing™ App, available from the Apple App Store or Google Play™.

For more information on COVID-19, please follow the below links:
› World Health Organisation
› Centers for Disease Control and Prevention